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Blog1 min read

How to turn on a phone with a broken power or Home button

The easiest way to turn on a phone with a broken power or Home button is to plug it in; many phones start by themselves when charged while off. Once it is on, the on-screen accessibility menu can do the buttons’ jobs; the permanent fix is repairing the button.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Plug the phone into a charger or computer while off; many models start this way.
  • On iPhone, AssistiveTouch lets you lock, restart and go Home from the screen.
  • On Android, the accessibility menu offers power menu and lock screen buttons.
  • The button may be stuck because of the case or dirt; remove the case and try.
  • Back up your data before the repair.

01Turning the phone on without the button

  1. Plug it in. Plug the phone in while off; many models start within seconds.
  2. Connect it to a computer. Some phones also start when connected to a computer.
  3. Let the battery run down. If it is on and you cannot turn it off, once it dies you can charge it so it starts again.

Behaviour varies by model; some phones only show the charging screen.

02Using it without buttons once it is on

  • iPhone: AssistiveTouch. Turn on Settings › Accessibility › Touch › AssistiveTouch. The on-screen button lets you lock, go Home, restart and change volume.
  • Android: Accessibility menu. Turn on the accessibility menu in Settings › Accessibility; power menu and lock screen buttons appear on the screen.
  • Double tap to wake. On many Android phones, double-tapping the screen turns it on.

Menu names vary by brand and software version.

03Why do buttons fail?

CauseWhat happens
Frequent, hard useThe contact inside the button wears out
DropsThe button or flex cable moves
Dirt and liquidThe button sticks or oxidises
CaseA thick case keeps pressing the button

See also how to turn off a phone with a non-removable battery, or choose your model on our Samsung models page.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How do I turn off a phone with a broken power button?

On iPhone, use Settings › General › Shut Down; on Android, use the power menu in the accessibility menu.

02

Does AssistiveTouch harm an iPhone?

No. It is an accessibility feature; you can turn it off at any time.

03

Will replacing the power button delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

04

What happens if the power button is stuck?

The phone may keep restarting or the screen may turn off by itself. Remove the case and try; if it continues, the button or its flex cable is replaced.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Are your phone’s buttons not working?

Power, volume and Home button faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02