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Blog1 min read

Water-damaged phone repair: what decides the cost?

The cost of repairing a phone that fell in water depends on which parts the water reached: sometimes cleaning the port is enough, sometimes a board repair or part replacement is needed. Acting correctly in the first minutes protects both the repair and your data.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Turn a phone that fell in water off at once and do not charge it.
  • The parts the water reached and the work needed decide the cost.
  • In a liquid damage repair, the board is cleaned, oxidation is removed and parts are replaced if needed.
  • With early action, the data is usually kept.
  • We give the price after diagnosis, which is free.

01What to do in the first minutes

  1. Take the phone out and turn it off. While on, the risk of a short circuit rises.
  2. Do not charge it. Current through a wet port makes the fault worse.
  3. Remove the case and the SIM tray.
  4. Dry the outside. Wipe it with a soft, dry cloth.
  5. Bring it in. Moisture inside does not leave by itself; oxidation spreads over time.

02What decides the cost?

SituationWork needed
Water only in the portPort cleaning or replacement
Oxidation on the boardBoard cleaning and repair
Spots on the screen or lost touchScreen replacement
The battery is affectedBattery replacement

So there is no single price for a water-damaged phone; diagnosis finds what was affected and we tell you the options.

03How a liquid damage repair works

  1. Diagnosis. The phone is opened and the parts the water reached are inspected.
  2. Board cleaning. Oxidation and residue are cleaned with suitable methods.
  3. Repair and part replacement. Damaged parts are replaced if needed.
  4. Testing. Charging, screen, camera, sound and connections are tested.

For charging problems, see phone not charging after getting wet. Choose your model on our iPhone models page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models
Phone dropped in water won’t turn on: liquid damage repair

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Is a phone that fell in water covered by warranty?

Most manufacturers treat liquid damage as outside the warranty. Even on water-resistant phones, protection can weaken over time.

02

Can data be recovered from a phone that fell in water?

With early action, in most cases yes. Once the board is repaired, the phone starts and the data is there.

03

Can water get into a water-resistant phone?

Yes. Knocks, age and repairs can weaken the seals; water resistance is not permanent.

04

Can I dry a wet phone with a hair dryer?

No. Hot air can damage parts and push moisture further in; turn the phone off and bring it to a repair centre.

Customer reviews

What our customers say

★★★★★

A very successful business. They fixed my liquid-damaged device in an hour and looked after me very well. Thank you, Can.

Orhan I.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Did your phone fall in water?

Turn it off and do not charge it; send us the model on WhatsApp and we will advise you straight away.