- An old small crack can grow over time.
- Bending and pressure in a back pocket strain the glass.
- Sudden hot and cold changes stress the glass.
- A swollen battery can push the screen from inside and crack it.
- Accidental damage is usually not covered by the maker’s warranty.
01Likely causes
| Cause | Clue |
|---|---|
| Old small crack | Crack starts at a corner or edge |
| Bending and pressure | Phone carried in a back pocket |
| Temperature change | From a hot car into the cold |
| Swollen battery | Screen lifting, case opening |
02What should you do?
- Check the battery. If the screen is lifting or the case has opened, do not charge it.
- Tape it. Put clear tape or a protector over the crack.
- Test it. Check that picture and touch work everywhere.
- Warranty. If it is under warranty, ask the authorised service first; the decision is theirs.
See also how to fix a cracked phone screen and is cracked front glass covered by warranty.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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