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Blog1 min read

How to find a lost phone with a dead battery

The easiest way to find a phone with a dead battery is to check its last known location. Find My on iPhone, Google Find My Device and Samsung SmartThings Find show where the phone was before it switched off, if the feature was on. Some newer iPhone and Android models can be found for a while even when off.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • From another device, open Find My for an iPhone, Google Find My Device for an Android phone or SmartThings Find for a Samsung, and check the last location.
  • With “send last location” on, the phone saves its location before switching off.
  • Many models from iPhone 11 onwards can show up in the Find My network for a while when off.
  • If you cannot find it, mark it as lost and ask your carrier to block the line.
  • If it was stolen, report it with the IMEI number.

01How to check the last location

  1. iPhone. Sign in to the Find My app on another Apple device or at icloud.com/find with your Apple ID.
  2. Android. Go to google.com/android/find with the Google account on the phone.
  3. Samsung. Sign in to SmartThings Find with your Samsung account.
  4. Note the last location. The last location and time show where the phone switched off.

Features and menu names vary by model and software version.

02If you cannot find it

StepWhy
Mark it as lostShows a contact message and locks the phone
Block the linePrevents misuse of your number
Change your passwordsProtects your accounts
Report it with the IMEINeeded for a stolen phone record

See also forgot iCloud password on iPhone and how to find out your phone’s model.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Does a phone with a dead battery still show its location?

With “send last location” on, its location before switching off is shown. Some newer models can be found for a while even when off.

02

How can a phone be found when it is off?

On many models from iPhone 11 onwards and some newer Android phones, if the feature is on, the phone can be found for a while when off.

03

Can the phone be found if location was off?

Without location services no last location is saved. Mark it as lost, block the line and report it with the IMEI.

04

Where do I find my IMEI number?

It is on the box and the invoice; while the phone is on you can also see it by dialling *#06#.

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Found your phone but it does not work?

Found phones are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02