- The process starts with a free diagnosis.
- Any extra damage is noted and you are told.
- The options are explained with their differences and the price.
- Nothing is done without your approval.
- Features are tested together at collection; the part is invoiced.
01The process in five steps
- Free diagnosis. The display and touch under the glass are checked, and whether only the glass or the whole screen is needed is decided.
- Extra damage note. A bent frame, cracked camera glass or an unlocking problem is noted separately and you are told.
- Options and approval. The options are explained with their differences and the price; the decision is yours.
- The work. The part you approved is fitted.
- Testing together and invoice. The phone is tested with you before it is handed over; the replaced part is invoiced.
02What we test together on your iPhone
| Feature | How it is tested |
|---|---|
| Touch | Every key on the keyboard and the screen edges are tapped |
| Face ID or Touch ID | The phone is unlocked a few times |
| True Tone | Check that the switch appears under Settings › Display & Brightness |
| Proximity sensor | During a call, the screen should go dark near your ear |
| Front camera | A test photo is taken |
If you notice a problem during testing, tell us before collecting; we look at it together.
03Before you come
Our store address: Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Opening hours: Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask. Before you come, back up your data and remember your passcode; the phone may need to be unlocked for testing. What decides the price is in cracked phone glass repair cost, and when only the glass is replaced in cracked front glass replacement.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
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OPPO
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