- A screen lifting from the frame is the most common sign.
- A bulging back and rocking on a flat surface also point to swelling.
- When swollen, do not charge the phone and turn it off.
- Do not press the screen or back, and do not puncture the battery.
- Back up your data before the repair.
01Signs of swelling
| Sign | What you see |
|---|---|
| Screen lifting | A gap between screen and frame |
| Bulging back | The back glass or cover curves outwards |
| Rocking | The phone rocks when laid on a table |
| Pressure mark | A spot or colour change at the screen edge |
| Heat | The phone gets unusually warm |
02Do this straight away
- Unplug it. Do not keep charging.
- Turn it off. Turn the phone off and put it somewhere cool.
- Do not press. Do not try to press the screen or back closed.
- Bring it in. The battery should be replaced as soon as possible.
If you have found that the battery is swollen, what to do next is explained step by step in iPhone battery swollen: what should I do now?; for the process, see iPhone battery replacement.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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