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Blog1 min read

Why do phones explode? Risks and precautions

The risk of a phone catching fire or exploding comes from the lithium-ion battery; puncture, crushing, swelling, overheating and poor chargers or batteries raise it. If the case is bulging, the phone is very hot, or you notice a smell or hissing, unplug it and place it on a surface away from anything flammable.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • The risk comes from the lithium-ion battery.
  • Puncture, crushing and swelling make a battery dangerous.
  • Poor chargers and batteries raise the risk.
  • Swelling, heat, smell and hissing are warning signs.
  • A swollen battery should be replaced without further use.

01Warning signs

SignWhat to do
Case or screen liftingDo not charge; have it replaced
Phone very hotUnplug it and let it cool
Chemical smell or hissingMove it away from flammable things
SmokeMove away and call emergency services

02To reduce the risk

  1. Charger. Use an original or certified charger and cable.
  2. Heat. Do not charge in the sun, in a hot car or under a pillow.
  3. Damage. Have a crushed or bent phone checked.
  4. Battery. Fit a quality, compatible battery when replacing it.
Why phone batteries swell and what to do

See also swollen phone battery fix and phone overheating and shutting down.

Brand › Model › Repair listChoose your model, ask about the faultSamsung models

03How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Why do phones explode?

A lithium-ion battery can become dangerous after puncture, crushing, swelling or overheating.

02

Can a swollen battery explode?

A swollen battery is damaged and carries risk; replace it without charging.

03

Is charging overnight dangerous?

With a sound phone and a suitable charger the risk is low; do not charge under a pillow or somewhere hot.

04

What if my phone starts smoking?

Move away, remove flammable things and call emergency services if needed.

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your phone battery swollen?

Battery faults are diagnosed free of charge. Send us the model on WhatsApp.

+90 537 958 02 02