- First check whether the True Tone switch has really disappeared.
- Getting it back usually depends on the old screen’s data.
- If you have the old screen, keep it.
- If the old screen was thrown away, the option may not come back.
- You can ask for the old part in a screen replacement.
01Check the situation first
- Settings › Display & Brightness. Is the True Tone switch missing, or just turned off?
- Control Centre. Touch and hold the brightness slider; is the True Tone button there?
- Parts and Service History. On supported models, Settings › General › About can show that the screen was replaced.
If the switch is there but off, just turn it on; if it is missing, see the conditions below.
02What getting it back depends on
| Situation | Result |
|---|---|
| You have the old screen, its data part is intact | The data can be read and transferred to the new screen |
| You have the old screen, its data part is damaged | The transfer may not be possible |
| The old screen was thrown away | The data may not be recoverable; the option may not come back |
You are told at free diagnosis; even without True Tone, the screen keeps working.
03Keep the old screen
The data True Tone needs is on the old screen. In a screen replacement, you can ask for the old part and ask before approving whether the transfer will be done. Questions to ask before a replacement are in iPhone X True Tone after a screen replacement, what True Tone does in what is True Tone, and other questions after a replacement in after iPhone screen replacement FAQ.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models04How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
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