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Blog1 min read

iPhone stuck on the Apple logo: what the progress bar tells you

If your iPhone stays on the Apple logo, first check whether there is a progress bar on the screen. If there is, the phone is updating, restoring or transferring data; plug it in and wait. If the bar has not moved for a very long time, or the logo stays without a bar, move on to recovery steps with a computer.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • First check whether there is a progress bar on the screen.
  • A moving bar means an update or transfer is in progress.
  • Keep the phone on charge during the process.
  • If the bar never moves, force restart and try with a computer.
  • Do not choose Restore if you have no backup.

01What do you see on the screen?

ScreenMeaningWhat to do
Logo with a moving barAn update, restore or data transfer is in progressPlug it in and wait
Logo with a bar that has stopped for a long timeThe process may be stuckForce restart, then try with a computer
Logo without a barStart-up cannot completeForce restart; if it continues, connect to a computer
Flashing logoA start-up loopMove on to the recovery mode steps

02What can leave the logo stuck

  • The battery running out or the cable coming out during an update.
  • Storage being almost completely full.
  • A data transfer from an old iPhone being interrupted.
  • It starting after a drop, liquid contact or a repair; in that case hardware is more likely.

03What should you do?

  1. Plug it in. If a process is running, leave it on charge so the phone does not switch off.
  2. Force restart. On iPhone 8 and later, press and release volume up, then volume down, then hold the side button until the logo appears.
  3. Connect to a computer. In Finder or iTunes, try Update first. How to enter recovery mode is in iPhone Apple logo flashing and won’t turn on.
  4. If it continues, hardware. If the phone returns to the logo and switches off, see the possible causes in iPhone keeps turning on and off.
Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

How long can I wait on the Apple logo?

If the progress bar is moving, the process is still running; plug the phone in and wait. If the bar has not moved for a very long time, move on to recovery steps with a computer.

02

Can a full storage leave an iPhone stuck on the logo?

When storage is almost completely full, an update or start-up can run into trouble; Update is tried with a computer.

03

What happens if a data transfer is interrupted?

The phone may stay on the logo; plug it in and force restart, and if it continues, try Update with a computer.

04

Will a repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iPhone stuck on the logo?

Send your model on WhatsApp; we check for free whether it is software or hardware.

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