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Blog1 min read

iPhone 15 keeps restarting: warranty first, then the trigger

If your iPhone 15 restarts by itself, check the warranty status first; if the phone is still under warranty, the warranty route comes first. Then note when it restarts: after an update, while charging, when it gets warm or in a particular app. The trigger largely shows the likely cause.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Check the warranty status first.
  • Note when the restarts happen.
  • If it happens on charge, try another USB-C cable and adapter.
  • If it began after restoring a backup, update your apps.
  • If it began after a drop or liquid contact, bring it in for a check.

01Check the warranty status first

The phone’s warranty or coverage information is under Settings › General › About; the menu name can vary with the iOS version. If the phone is under warranty and there is no drop or liquid damage, use the warranty route first. The ways to apply are in iPhone warranty claim options.

02When does it restart?

When?Possible causeWhat to do
After an updateBackground processes or a software bugWatch it for a few days and install the next update
After restoring a backupAn incompatible app or settingUpdate apps; try removing the most recent ones
While charging with a particular USB-C accessoryCable or adapterTry another cable and adapter
When it gets warmHeavy use, surroundings or hardwareRemove the case and try somewhere cooler
Only in one appAn app bugUpdate the app or reinstall it
After a drop or liquid contactHardwareBring it in for a check

03Next step

How to see the record of restarts is in iPhone 11 keeps restarting; the same path applies to the iPhone 15. If the phone keeps returning to the logo and switching off, see the steps in iPhone keeps turning on and off.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

Can I make a warranty claim if my iPhone 15 keeps restarting?

If the phone is under warranty and there is no drop or liquid damage, you can; the warranty information is under Settings › General › About.

02

What should I do if it restarts only while charging?

Try another USB-C cable and adapter; if it continues, the charging port and hardware are checked.

03

What if it began after restoring a backup?

Update your apps; if it continues, try removing the apps you installed most recently to find the cause.

04

Will a repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

Today we had an original battery replacement on our iPhone 14 Pro done by Can, and we thank him very much for his kindness, his speed and his professional support. You can come with no question marks in your mind. I recommend it 👍

Özgür Can K.Customer review · Translated from Turkish
★★★★★

They replaced the battery of an iPhone 11 in 20 minutes and handed the device back.

Selçuk S.Customer review · Translated from Turkish
★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

Thank you, I had my device repaired: front glass replacement on a 17 Pro Max within an hour.

AhkCustomer review · Translated from Turkish
★★★★★

My brother Kerem welcomed us wonderfully; he truly knows the whole workshop by heart. Can, my doctor, left his mark on an iPhone that nobody else could fix. Thank you.

Saidovski M.Customer review · Translated from Turkish
★★★★★

I had the front glass of a 14 Pro Max replaced and I am pleased. Well done.

Alp Tunahan T.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish

From our customers’ reviews. All reviews

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Is your iPhone 15 restarting?

Send your model and when it happens on WhatsApp; we diagnose it for free.

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