- First check the battery usage screen for the app using the most.
- Turn off background refresh and unneeded location access.
- With weak signal, the phone uses more while searching for the network.
- Screen brightness and screen timeout clearly affect battery life.
- A sudden shutdown at a certain percentage points to a worn battery.
01Step-by-step checks
- Battery usage. Check Settings › Battery on Android or Settings › Battery on iPhone.
- Limit the app. Update, restrict or remove the app that uses the most.
- Location and background. Turn off unneeded location access and background refresh.
- Screen. Set brightness to automatic and shorten the screen timeout.
- Battery condition. Check Battery Health on iPhone or device care on Android.
Menu names vary by brand and version.
02Likely cause by symptom
| Symptom | Likely cause |
|---|---|
| One app uses a lot | The app |
| Drops a lot overnight | Background activity, sync |
| Where signal is weak | Network searching |
| Percentage drops suddenly and it turns off | Worn battery |
| Phone gets warm | Background activity or board |
See also how to tell a phone battery is worn out and iPhone battery calibration.
Brand › Model › Repair listChoose your model, ask about the faultSamsung models03How to get your phone to us
Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.
Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.
Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.
iPhone
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