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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
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Blog1 min read

Screen replacement in front of you: what you can watch and what to ask

A screen replacement in front of you means your phone is repaired where you can see it, not in a back room; you see the old screen removed and the new part fitted. At Cep Market’s Kadıköy store, repairs are done in front of the customer. Still, what matters most is the part type, the invoice and testing together.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • The repair is done in front of you, not in a back room.
  • You see the old screen removed and the new part fitted.
  • Ask about the type of part fitted.
  • The replaced part should be invoiced.
  • Test the phone together before collection.

01What can you watch?

StageWhat you see
DiagnosisThe screen and other parts are checked together
RemovalThe old screen being separated from the phone
FittingThe part you approved being fitted
TestingTouch, display, unlocking and the cameras being tested

02What matters more than watching

  1. Part type. Find out before approving whether the screen is original, refurbished or OEM, and how they differ.
  2. Invoice. The replaced part should be invoiced in your name.
  3. Testing together. Test the phone together before collection.
  4. Extra damage. If extra damage is found at diagnosis, you are told separately; nothing is done without your approval.

Whether only the glass or the screen is replaced depends on the panel’s condition; the two options are compared in iPhone screen vs glass replacement.

03At our store

At our store in Söğütlüçeşme, Kadıköy, diagnosis is free and nothing is done without your approval. Address: Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Opening hours: Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask. The technical steps of a screen replacement are in how a phone screen is replaced, and our store on our phone repair in Kadıköy page.

Brand › Model › Repair listChoose your model, ask about the faultiPhone models

04How to get your phone to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

What does a screen replacement in front of you mean?

The phone is repaired where you can see it, not taken to a back room; you see the old part removed and the new one fitted.

02

Does watching the replacement show the part’s quality?

Not on its own; ask about the part type and for it to be written on the invoice.

03

When is approval given in an in-front-of-you replacement?

After diagnosis, the options and price are explained; nothing is done without your approval.

04

Will a screen replacement delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

They replaced the screen of my iPhone 17 Pro Max with an original one within an hour. Emir and Kerem looked after me very well. An amazing business.

Ali E.Customer review · Translated from Turkish
★★★★★

I had the screen and battery of my 14 Pro Max replaced and I am very pleased. Thanks for your work.

Oğuzhan O.Customer review · Translated from Turkish
★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Let us replace your screen in front of you

Send your model on WhatsApp; the options and price come by message.

+90 537 958 02 02