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Söğütlüçeşme · Kadıköy / Istanbul Free two-way shipping across Turkey
Closed now · opens today at 09:30Closed · opens at 09:30 +90 537 958 02 02 TREN
Blog2 min read

Choosing a tablet repair shop: what to look for

When choosing a tablet repair shop, look at how the process works before the price: how the fault is diagnosed, whether your approval is asked, which part is fitted and whether the part is invoiced. Below are the questions you can ask before handing over your tablet, and a short look at our own process.

Cep Market Repair TeamIn Kadıköy since 2006
Key points
  • Look at the process first, then the price.
  • Our diagnosis is free.
  • Nothing is done without your approval.
  • Part options depend on the device; the replaced part is invoiced.
  • Bring your tablet to the store or send it with free shipping.

01Five questions to ask a tablet repair shop

  1. Is the diagnosis free? With us, it is. The tablet is checked first; the fault and the repair options are explained to you.
  2. Will my approval be asked? After you hear the price and the option, the decision is yours; nothing is done without your approval.
  3. Which part will be fitted? Original, OEM and refurbished options depend on the tablet. You should be told which ones are available and how they differ.
  4. Is the part invoiced? With us, the replaced part is invoiced in your name.
  5. How do I get the tablet to you? Bring it to the store, send it from anywhere in Turkey with free two-way shipping through our partner carrier, or use a motorbike courier within Istanbul.

02Common tablet repairs

FaultSymptom
Screen or front glassCracked, no picture, touch not working in some areas
BatteryDrains quickly, the case is swelling, the tablet shuts down by itself
Charging portThe cable is loose, charging starts only sometimes
CaseThe case is bent, buttons or edges are damaged
MotherboardThe tablet does not turn on at all, or keeps restarting

Which part needs replacing becomes clear after the diagnosis.

03Find your model

Choose your tablet model to see the repair list and ask for a price on WhatsApp: iPad models, Samsung Galaxy Tab models, Xiaomi Pad and Redmi Pad models and Honor Pad models. If you do not know your model, check the “About” section in the tablet’s settings or send us a photo.

04Before you hand it over

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility). Remember your screen lock passcode; it may be needed for testing. Our store address: Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Opening hours: Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

05How to get your tablet to us

Visit our store

Hasanpaşa Mh. Söğütlüçeşme Cd. No: 192 (opposite the mosque car park), Kadıköy. Monday – Friday 09:00 – 20:30 · Saturday 09:30 – 20:30 · Sunday: Please ask.

Send it by post

Free two-way shipping with our contracted carrier from anywhere in Turkey. Send the device without its case, in a well-protected box, with a note giving your phone number and the fault.

Motorbike courier

Within Istanbul you can send your device by motorbike courier; just send us your address and the fault on WhatsApp.

FAQ

Frequently asked questions

01

What should I look at first when choosing a tablet repair shop?

Look at how the fault is diagnosed, whether your approval is asked, which part will be fitted and whether the part is invoiced.

02

Which tablets do you repair?

We repair iPad models and Android tablets such as Samsung Galaxy Tab, Xiaomi Pad, Redmi Pad and Honor Pad; you can choose your model on our pages.

03

I am outside Istanbul. How do I send my tablet?

You can send it from anywhere in Turkey with free two-way shipping through our partner carrier; devices that arrive by shipping are generally repaired and shipped back the same day.

04

Will a tablet repair delete my data?

Data is usually preserved during a repair; still, you need to back up your data before the repair starts (backups are the customer’s responsibility).

Customer reviews

What our customers say

★★★★★

I think you will be pleased with their approach, their helpfulness and their care.

Our customerCustomer review · Translated from Turkish
★★★★★

This is the place I have shopped at with endless trust and sincerity for 20 years, since the Cep Market days. I am so glad you are here; Teknoway is the only place for me.

Cavidan T.Customer review · Translated from Turkish
★★★★★

A very good business with friendly staff, and they answered every question I had in full. Thank you, Teknoway.

ParlakplaystationCustomer review · Translated from Turkish
★★★★★

A company I have known for a long time that helps in every way it can. I definitely recommend dropping by and at least listening to their ideas and advice.

Murat Y.Customer review · Translated from Turkish
★★★★★

We had a screen protector fitted, and they gave us gifts I think were worth more than the screen protector. Most of all, thank you for the friendly welcome.

Mehmed P.Customer review · Translated from Turkish
★★★★★

Can looked after me very well and fixed the phone flawlessly. Thank you. When the repair was done, I realised I had left my phone with real experts.

Mustafa Ö.Customer review · Translated from Turkish
★★★★★

Decent, genuine people with amazing care and attention. God bless them, wonderful people.

Can Ç.Customer review · Translated from Turkish
★★★★★

You looked after me very well, thank you. I am pleased.

Mustafachef58 Z.Customer review · Translated from Turkish

From our customers’ reviews. All reviews

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Let us look at your tablet

Send your tablet model and the fault on WhatsApp; the options and the price come by message.