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Understand the fault, choose the right repair. Phone repair, care and how-to guides from the Cep Market repair team.
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- Phone battery replacement: forget everything you knowSome of what people know about phone batteries comes from older battery types. Today’s lithium-ion batteries do not need to be run flat; many phones manage overnight charging themselves; and a high mAh figure on a label is not always the real capacity. Heat is one of the things that wears a battery most.
- Huawei back glass cracked: first steps and replacementWhen the back glass of a Huawei phone cracks, first cover it so you do not cut yourself and keep the phone away from water; moisture can get in through the crack. Check the camera glass separately, as it is a separate part on most models. After a replacement, test wireless charging on models that support it.
- Cleaning the back of an iPhone: the safe wayBefore cleaning the back of your iPhone, switch it off and unplug any cables. A slightly damp, lint-free cloth removes most marks; to disinfect, you can gently wipe hard surfaces with a 70 percent isopropyl alcohol or 75 percent ethyl alcohol wipe. Do not use bleach and do not let moisture into any opening.
- iPhone screen loose: can you keep using it, and how is it fixed?You can use an iPhone with a loose screen for a while, but there are risks: dust and moisture get in through the gap, the screen cable is strained and the picture may go, and the screen can come away. If it is lifting from the body, the battery may be swollen; do not charge it. Back up and do not press on it.
- Phone repairer in Kadıköy: which brands and devices are repaired?At its store in Söğütlüçeşme, Kadıköy, Cep Market repairs iPad, Apple Watch, MacBook, iMac and PlayStation as well as phones. For phones, besides iPhone and Samsung, Xiaomi, Huawei, Honor, OPPO, realme and other Android brands are repaired. If your brand is not listed, send your model on WhatsApp.
- Samsung Galaxy S7 Edge screen replacement: what to watch on a curved screenThe Galaxy S7 Edge’s screen curves at both edges, so it cracks easily at the edges in a drop and a replacement needs a part that fits the curved edges. At collection, test edge touches, the Edge panel, the home button and the fingerprint sensor. The factory water resistance may not stay the same after a repair.
- Samsung J3 original screen: what should you ask?An original screen means the phone maker’s part. As the Galaxy J3 family has different versions and screen types by year, first find your model number (it starts with SM-J3). As the J3 is an older model, ask which option is in stock; the type of part fitted should be on the invoice.
- What is a ghost screen? Ghost touch or ghost image?“Ghost screen” is used for two different problems. With ghost touch, the screen taps, opens apps or types without you touching it. With a ghost image, a faint trace of an earlier image stays on the screen. Which one you have decides the fix.
- iPhone 12 cracked front glass: glass only or the screen?When the front glass of an iPhone 12 cracks, replacing only the glass may be possible if the OLED panel underneath has a flawless picture and touch; with stains, lines or touch faults, the screen is replaced. The iPhone 12 and 12 Pro share a screen size; the 12 mini and 12 Pro Max differ.
- iPhone aftermarket screen problems: what each symptom may meanMost problems seen after an aftermarket screen is fitted to an iPhone come from the screen type: touch lag or ghost touches, colour and brightness differences, higher battery use with an LCD part in an OLED model and True Tone not appearing. Go back to the place that fitted the screen first.
- Does a tempered glass protector affect touch? What to check when buyingA well-fitted tempered glass protector usually does not affect touch. What does is the glass thickness, glass stuck only at the edges with an air gap in the middle, poor fit on a curved screen and incompatibility with an in-display fingerprint reader. “9H” on the box is scratch hardness, not unbreakability.
- Ink spreading on a Samsung screen: what to do while the stain growsOn a Samsung AMOLED screen, an ink-like stain starts as a black, purple or green blot when the inside of the panel is damaged, and it can spread over time. While the stain grows, back up your data if touch still works; do not press on the screen and keep the phone away from heat. The fix is a screen replacement.
- Phone repair from Avcılar: how your phone reaches KadıköyCep Market has no store in Avcılar; repairs are done at the store in Söğütlüçeşme, Kadıköy. From Avcılar, you can send your phone by motorbike courier within Istanbul, send it free both ways with our partner courier or bring it to the store. Diagnosis is free, and nothing is done without your approval.
- How to turn a frozen phone off and on: frozen or switched off?The way to turn a frozen phone off and on is a force restart with a button combination; but first make sure it is really frozen. If it rings when called or vibrates when plugged in, the phone is on and the screen has frozen. If freezing returns after a restart, check storage, updates and recent apps.
- Nearest OPPO store: buying or repair?A search for the “nearest OPPO store” can mean two things: buying a phone or getting a faulty one repaired. You can find the official store and authorised service addresses on OPPO’s official website. For out-of-warranty repairs, you can come to Cep Market’s store in Söğütlüçeşme, Kadıköy or send your phone by courier.
- iPhone 7 earpiece volume low: test the two speakers separatelyOn the iPhone 7, the top earpiece also works as a second speaker for music and video. So you can test whether the earpiece is quiet by playing music: if the top end is quiet, the earpiece or dirt in front of it is the cause. If the speaker button looks greyed out during calls, the audio IC should be checked.
- iPhone no sound from the earpiece during calls: does it cut out at your ear?If sound on your iPhone cuts out only at your ear, the earpiece is not always the cause. If the proximity sensor does not darken the screen, your cheek can tap the mute or speaker button. A protector or dirt over the sensor, or the call moving to Bluetooth, gives the same symptom; then the earpiece is checked.
- iPhone charging problem and the U2 fault: how to spot a charging IC issueThe chip repairers call “U2” manages charging and the USB connection on an iPhone. When it is damaged, the phone may not charge, may appear to charge without filling up or may not connect to a computer. The cable, adapter, port and battery are ruled out first; if the signs continue, the board is checked.
- Samsung repair prices: what sets them and how to find outA Samsung repair price cannot be given in a single list; it depends on the model’s series, the type of repair, the part fitted and any extra damage. For screens in particular, differences such as AMOLED, curved edges or a foldable screen set the price. To get a price, send your model number on WhatsApp.
- How to tell if a charging port is corroded: look and symptomsCorrosion in a charging port shows as a green, bluish or white deposit inside the port and darkened pins; a grey, felt-like build-up is usually lint. Switch the phone off and look into the port with a torch. Charging that cuts in and out, a moisture warning or a cable getting warm can also point to corrosion.
iPhone
iPad
MacBook
iMac and Mac
Apple Watch
Samsung
Xiaomi
Huawei
OPPO
PlayStation