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Understand the fault, choose the right repair. Phone repair, care and how-to guides from the Cep Market repair team.
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- iPhone touch screen not working: causes and fixesIf your iPhone touch screen is not working, wipe the screen, remove the case and protector, force restart the phone and update iOS. If it started after a drop or liquid contact, the screen or its connection is damaged. On most models touch is part of the screen, so the screen is replaced.
- iPhone Face ID not working: TrueDepth camera problemsIf Face ID does not recognise you, first check for a case, protector or dirt covering the TrueDepth camera area at the top of the screen, then update iOS and restart. If it continues, reset Face ID in Settings › Face ID & Passcode and set it up again. A “Face ID is not available” message points to a hardware problem.
- iPad glass replacement: what sets the price?If your iPad glass is cracked, check the model: on most standard iPads the glass and touch layer are separate from the display, so only the glass can be replaced. On most iPad Air, mini and Pro models the glass is bonded, so the whole screen is usually replaced. The price depends on the model and part.
- How many amps and watts should an iPhone charger have?For iPhone, look at the adapter’s power in watts rather than its amps. The old Apple adapter is 5 V / 1 A, or 5 W. iPhone 8 and later fast charge with an 18 W or higher USB-C adapter. An iPhone draws only the power it needs; a stronger compatible adapter does not harm it. Use a certified adapter and cable.
- General Mobile GM 8 shut down and won’t turn on: what to doIf your General Mobile GM 8 will not turn on, charge it for a while with another charger and cable first. Then hold the power and volume down buttons together for a long time to force restart. Call the phone: if it rings, the screen is the problem. If there is no response, the battery, port or board should be checked.
- Phone repair in instalments: payment optionsAt Cep Market, repairs are paid in the store, by credit card through mail order, or by bank transfer (havale / EFT). Whether your credit card allows instalments depends on the card; you can ask before paying. Diagnosis is free; nothing is done and no payment is asked for without your approval.
- Where to buy a phone in instalments in TurkeyIn Turkey, phones are usually bought in instalments by credit card at shops or from a mobile operator, with the price added to your bill. Whether instalments are offered depends on your card and the seller. Check the IMEI, invoice and total cost first; selling or repairing your old phone eases the budget.
- Incoming calls not showing on iPhone: how to fix itIf incoming calls do not show on your iPhone, the cause is usually a setting: calls shown as a small banner, a Focus mode that is on or Silence Unknown Callers. If the settings are fine and calls never arrive, check the line or the network.
- What is a gyroscope, and which phones have one?A gyroscope is a sensor that measures how fast the phone turns around its own axis. Working with the accelerometer, it makes screen rotation, motion control in games, panoramas and augmented reality apps possible. Every iPhone has one; some entry-level Android phones do not.
- How to see who is calling while you are on a callTo see who is calling while you are on the phone, call waiting must be on: on iPhone it is in Settings › Phone › Call Waiting, on Samsung under Supplementary services in the Phone app settings. When it is on, the second call shows on screen with a beep. The feature must also be active on your line.
- How to tell if an iPhone charger is genuineA genuine Apple adapter has clear, even printing with the Apple logo and the words Designed by Apple in California; its surface is smooth and the parts feel solid. Print errors, very light weight or a loose plug suggest a fake. If the iPhone says the accessory may not be supported, change the cable.
- iPhone screen rotation not working: fixesIf your iPhone screen does not rotate, first check that Portrait Orientation Lock in Control Centre is off. Some apps, and the Home Screen on most models, only work upright; test in an app such as Photos. Restart the phone. If it does not rotate in any app, the motion sensor should be checked.
- My phone cannot see any Wi-Fi networks: what to doIf your phone cannot see any Wi-Fi networks, first find out whether the problem is the phone or the router: if another device sees networks, it is the phone. A restart and resetting network settings fix most software issues; if the Wi-Fi switch will not turn on or stays grey, the hardware should be checked.
- Phone Wi-Fi will not turn on and the switch is grey: what to doIf the Wi-Fi switch will not turn on or stays grey, restart the phone and reset network settings first. If these do not help, the problem is most likely the phone’s Wi-Fi section or board; diagnosis confirms it.
- Cloned IMEI phone: what it means and what to doIMEI cloning means copying one phone’s identity number to another device, and it is illegal in Turkey. A phone with a cloned or unregistered IMEI is blocked from the network; there is no legal way to “unblock” it. What you should do is check your IMEI on e-Devlet and have the device legally registered.
- Used original phone screens: price and risksA used, or pulled, screen is removed from another phone. Its price depends on the model, its condition and availability. As it has been used, it may have burn-in, lost brightness or touch problems; test it before buying. For repairs, options are offered as OEM, original or refurbished, depending on the device.
- Mobile phone spare parts: types and qualityThe spare parts replaced most often in phones are the screen, battery, charging port, camera, speaker and housing. Parts can be original, service pack, refurbished, OEM (aftermarket) or used; picture, durability and fit depend on the type. When buying a part, check the exact model code.
- iPhone display IC repair: signs and processOn iPhones, some chips that drive the screen sit on the main board. When they fail, a new screen still shows no picture, light or touch. On LCD models, a failed backlight chip leaves the picture very faint. The repair is done at board level by soldering.
- What is True Tone, how do you turn it on and does it drain battery?True Tone is an iPhone and iPad feature that adjusts screen colour and intensity to the ambient light; the screen looks warmer in a yellow-lit room and more neutral in daylight. Turn it on or off in Settings › Display & Brightness. If the option disappeared after a screen replacement, True Tone was not transferred.
- How to hide apps on iPhoneTo hide an app on iPhone, press and hold its icon and choose Remove from Home Screen; the app stays in the App Library. On newer iOS versions, Require Face ID › Hide and Require Face ID moves the app to the locked Hidden folder. You can also hide a whole Home Screen page.
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